There are sidebars, but they’re just turned off my default.
The reason for this is that the modern design trend has become predominately full-width, sidebar-less designs. So, whereas the majority of support might involve helping customers hide the sidebar, it will be more occasional to help people when they want it.
You can turn sidebars back on in one of two ways:
1. On a specific page/post you can change the custom template to one with a sidebar.
2. Turn the sidebar back on site-wide under: ServicesPro > Features > Universal Sidebar.